FREEVA JOB OPPORTUNITIES

We are looking for exceptional individuals who have professional knowledge and experience of working with domestic/sexual abuse and violence issues and are highly self-motivated.  This is a fantastic opportunity to join our committed and dynamic team.


Caseworkers – Helpline & Engagement ServiceFull & Part Time Posts Available

These are new roles for our Domestic and Sexual violence/abuse Helpline Service following the award of a new contract – Helpline & Engagement Service (H&ES) commencing on 1st April 2022. 

We are recruiting for 6 posts as follows:

Post 2: 18.5 hours per week (Ref: CWHES2): Sunday: 1pm – 8pm; Monday & Tuesday: 1.30pm – 8pm

Post 4: 18.5 hours per week (Ref: CWHES4) Thursday & Friday: 1.30pm – 8pm; Saturday: 1pm – 8pm

Post 5/6: 37 hours per week (Ref: CWHES5/6): Rota covering day/evening shifts and 1 Saturday every 6 weeks

Main purposes of the post:

  1. Work as part of the wider Helpline & Engagement team, providing cover on the helpline for members of the public and professionals which operates Monday to Sunday 8am – 8pm. 
  2. Ensure proactive attempts to contact client, undertake risk and needs assessments and efforts to engage clients with support are undertaken, including via telephone, text, email, webchat and face to face as appropriate. This will include liaison with referring agency to assist with engagement where appropriate. 
  3. Obtain updates from second tier services / partner agencies regarding client’s engagement with support 
  4. Ensure proactive re-engagement attempts are undertaken for clients who have disengaged with support 
  5. Act as a point of contact and provide ongoing support for clients waiting to be allocated to a second tier service / partner agency 
  6. Ensure the immediate safety and needs of clients are identified by undertaking an appropriate risk assessment, initial individual safety and support plan and reviewing risk and needs during any subsequent contact with client 
  7. Ensure that clients identified as having immediate or additional support needs, which increases vulnerability, are engaged with support with an appropriate Helpline & Engagement Specialist Caseworker 

Job Types: Full-time, Part-time, Permanent

Salary: £20,092.00-£21,589.00 pro rata

If you are interested in this role, please Complete an Application Form and submit to recruitment@freeva.org.uk 


Download Full Job Opportunity PDFJob Application Form (Doc)

Specialist Caseworker – Helpline & Engagement Service – Full Time

This is a new role for our Domestic and Sexual violence/abuse Helpline Service following the award of a new contract – Helpline & Engagement Service (H&ES) commencing on 1st April 2022.
Salary £21,589 – 22,627  per annum depending on experience
37hrs per week – on a variable rota
Main purposes of role:
Working alongside Helpline & Engagement team colleagues providing enhanced support to vulnerable victims of domestic abuse or sexual violence.
  1. Work as part of the wider Helpline & Engagement team, provide support to cover a helpline for members of the public and professionals which operates Monday to Sunday 8am – 8pm. 
  2. Undertake risk and needs assessments and engage clients with support are undertaken, including via telephone, text, webchat, email and face to face as appropriate.  This will include liaison with referring agency to assist with engagement where appropriate. 
  3. Act as a point of contact and provide ongoing support for clients waiting to be allocated to a second tier service / partner agency 
  4. Providing enhanced support to victims referred to or accessing support via the Helpline & Engagement team and identified as having additional support needs which increases vulnerability or identified as having immediate support needs; this will include BME clients, elderly victims, victims with learning disabilities, victims with complex mental health support needs or clients in mental health crisis and clients with any other disability that increases vulnerability, clients identified as high risk of harm on the DASH RIC, cases being heard at the Specialist Domestic Violence Court (SDVC), 
  5. Provide support to clients ensuring their immediate needs are met by undertaking an initial individual safety and support plan which is reviewed and updated regularly. 
  6. Working directly with all key agency partners to promote the safety of victims identified as high risk of harm including prompt referrals to the daily MARAC 
  7. Liaising with statutory and non-statutory services to ensure that the needs of vulnerable clients are met by the most appropriate agency 
  8. Liaising with statutory and non-statutory services to ensure the physical safety, emotional welfare and mental health of the client is supported appropriately 
  9. Supporting clients to access immediate support options including securing refuge accommodation locally and nationally, housing advocacy, health, legal advice, welfare support etc. 

Job Types: Full-time, Permanent

Salary: £21,589 -22,627 dependent on experience

If you are interested in this role, please Complete an Application Form and submit to recruitment@freeva.org.uk 

Download Full Job Opportunity PDFJob Application Form (Doc)

Specialist Caseworker (MARAC & SDVC Lead) – Helpline & Engagement Service – Full Time

 

This is a new role for our Domestic and Sexual violence/abuse Helpline Service following the award of a new contract – Helpline & Engagement Service (H&ES)

Main purposes of role:

  1. To refer all cases identified as high risk of harm by the Helpline & Engagement team to the Daily MARAC via MODUS 
  2. To attend and represent the views of the victim, share up-to-date information, and act as a link between the victim and the MARAC agencies. 
  3. Liaise between the victim and partner agencies to ensure that actions identified by MARAC, for completion by the Helpline & Engagement Service, are completed in a timely manner 
  4. Undertake pro-active contact attempts for cases referred to the Daily MARAC by partner agencies, to encourage engagement by victims with specialist domestic abuse support 
  5. Complete an initial safety plan with victims, sharing information to increase the safety, health and well-being and complete immediate actions that will enhance the safeguarding of each individual such as support to access civil remedies, target hardening referrals, referrals to Social Care Services etc. 
  6. Ensure that appropriate and timely referrals are made to appropriate second tier services for ongoing specialist support and advocacy.  
  7. Ensure the effective information sharing at MARAC including providing updates for reviews of cases as appropriate.  
  8. Undertake proactive attempts to engage victims attending the Specialist Domestic Violence Court (SDVC) with specialist support. 
  9. Work as part of the wider Helpline & Engagement team, provide support to cover a helpline for members of the public and professionals which operates Monday to Sunday 8am – 8pm. 

Job Types: Full-time, Permanent

Salary: £22,627-£24,000 dependent on experience

If you are interested in this role, please Complete an Application Form and submit to recruitment@freeva.org.uk 
Download Full Job Opportunity PDFJob Application Form (Doc)

Project Co-ordinator – Helpline & Engagement Service

Leicester LE1
£17,986 per annum – Part-time 30hrs, Permanent

This is a new role for our Domestic and Sexual violence/abuse Helpline Service following the award of a new contract – Helpline & Engagement Service (H&ES) commencing on 1st April 2022.

The Project Coordinator (PC) will act as the dedicated single point of contact with second tier services and maintain an up-to-date overview of the capacity of each service. They will coordinate referrals and updates across the Service System and maintain updated records of refuge availability (locally, regionally, and nationally). Additionally, they will:

  • Develop/maintain the website, including features such as the WebChat tool
  • Manage social media campaigns, according to the community engagement plan for which they have ownership – targeting under-represented or under-engaging audiences
  • Plan and deliver events and campaigns throughout contract life
  • Raise awareness of ‘hidden crimes’ and taboos around abuse
  • Develop and maintain systems for information storage and retrieval, and the administrative needs of management

If you are interested in this role, please Complete an Application Form and submit to recruitment@freeva.org.uk 

 

Download Full Job Opportunity PDFJob Application Form (Doc)