NEED TO RAISE A CONCERN?

At Freeva we are committed to providing the highest standards of service and support.  However should you feel that you need to raise a concern then please use the form below.

    Calls to the helpline are confidentially recorded for monitoring and training purposes.

    Postal Address

    Freeva
    PO Box 7675
    Leicester
    LE1 6XY

    Call us: 0116 2550004

    Physical Address

    We are located in South Leicester.  For our address please contact one of our advisors who will discus the best way for you to visit us.

    We'd like to hear from you ...

    We are committed to providing the highest level of service at all times.  We recognise that from time to time there may be a need to raise a concern about an aspect of our work or you may want to give us feedback or a compliment about the support you have received through any of our services.

    You can do this in person, by telephone, in writing, through another representative or through a friend, where this has been agreed.